User Guide

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WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 5 Skill Group Report Templates
Unified CCE Peripheral Skill Group Reports
• perskg32: IPCC Peripheral Skill Group Task Summary Daily Report, page 5-137
• perskg33: IPCC Peripheral Skill Group Performance Summary Half Hour Report, page 5-142
• perskg34: IPCC Peripheral Skill Group Performance Summary Daily Report, page 5-146
• perskg35: IPCC Peripheral Skill Group Consolidated Half Hour Report, page 5-150
• perskg36: IPCC Peripheral Skill Group Consolidated Daily Report, page 5-155