User Guide

Trunk Group for IP-IVR Report Templates Example Trunk Group for IP-IVR Report

Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)

Example Trunk Group for IP-IVR Report

Trunk Group for IP-IVR Report Descriptions

• trkgrp04: Trunks Real Time All Fields Report, page 6-4

• trkgrp12: Trunks Historical All Fields Report, page 6-6

• trkgrp20: All Ports Busy Real Time Report, page 6-8

• trkgrp21: IVR Ports Idle & In Service Real Time Report, page 6-9

• trkgrp22: IVR Ports Status Real Time Report, page 6-10

• trkgrp23: IVR Ports Performance Half Hour Report, page 6-10

• nettrk03: Network Trunk Group Real Time All Fields Report, page 6-11

• nettrk13: Network Trunk Group Historical All Fields Report, page 6-14