User Guide

6- 2
Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Trunk Group for IP-IVR Report Templates Summary List of all Trunk Group for IP-IVR Reports
trkgrp22: IVR Ports
Status Real Time
Report, page 6-10
real-time table The status of the IVR ports in the selected IVR
Port Groups
trkgrp23: IVR Ports
Performance Half
Hour Report, page
6-10
historical table Half-hour counts of ports in-service and ports
idle, and the seconds that all ports were busy
nettrk03: Network
Trunk Group Real
Time All Fields
Report, page 6-11
real-time table All the available network trunk-group
real-time report data in the
Network_Trunk_Group_Real_Time database
table
nettrk13: Network
Trunk Group Histori-
cal All Fields Report,
page 6-14
historical table All the available network trunk-group historical
report data in the
Network_Trunk_Group_Half_Hour database
table
Table 6-1 Trunk Group IP-IVR Reports (continued)
Template Type Description