User Guide
IPCC Agent Report Templates Agent By Team Reports
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Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Example Agent by Team Report
Agent by Team Real-Time Reports
• agteam02: Agent Skill Group Status Report, page 2-180
• agteam20: Agent Team Real Time Report, page 2-182
• agteam28: Agent Team Real Time All Fields Report, page 2-185