Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14
Hardware and System Software Specification
8BAppendix B – RAID Configuration Requirements
©2008 Cisco Systems, Inc. 66
Appendix B – RAID Configuration Requirements
Table B.0.1: RAID Configuration Requirements
ICM/IPCC Server RAID Configuration Requirements
IPCC Enterprise Progger RAID 1
IPCC Enterprise Rogger RAID 1
System IPCC Enterprise Central Controller RAID 1
System IPCC Enterprise Agent/IVR Controller RAID 1
System IPCC Enterprise Central Controller + Agent/IVR
Controller
RAID 1
ICM Router RAID 1
ICM Logger See section 7.6.2 ICM Logger
AW – Distributor, HDS, and WebView Server See section AW – Distributor, HDS, and WebView
Server
Dedicated WebView Server
RAID 1
AW – Real-Time Distributor RAID 1
AW – Real-Time Client only (Client AW) N/A
WebView Client N/A
Peripheral Gateway – Including Agent PG, TDM ACD PG,
VRU PG, MR PG
RAID 1
IPCC Gateway RAID 1
ICM/IPCC SS7 Network Interface Option N/A
ICM Outbound Option RAID 1
CTI OS Server RAID 1
CTI OS Agent and Supervisor Desktops N/A
CAD Server RAID 1
CAD Agent and Supervisor Desktops N/A
RMS Listener, LGMapper, LGArchiver RAID 1
RMS AlarmTracker Client N/A
Cisco Support Tools Server N/A