Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14
Hardware and System Software Specification
6BICM/IPCC Hardware and Software Requirements
©2008 Cisco Systems, Inc. 58
Table 7.67: Operating System and Database Requirements
ICM/IPCC Server Microsoft Windows Server 2003
Standard, Service Pack 1/R2
Microsoft SQL Server 2000 Standard
Service Pack 4
ICM Router
NAM Router
CICM Router
9
N/A
Progger (IPCC EE)
9 9
Rogger (IPCC EE)
9 9
NAM Rogger (IPCC
Hosted)
9 9
AW – Distributor
9 9
WebView Server
9
N/A
All PGs, includes
Agent PG
TDM ACD PG
VRU PG
MR PG
9
N/A
9
IPCC Enterprise Gateway
9
N/A
SS7 Network Interface
Server
9
N/A
RMS LGMapper
RMS LGArchiver
9 9
9
Unless CAD is installed, in which case SQL Server is required.