Release Note
Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc. 78
Table 7-10: Unified Contact Center Management Portal Software Requirements
Type of Software Server Software
Operating System All • Microsoft Windows Server 2003, SP2
Prerequisite Software All • Windows Installer 3.1
• Microsoft .NET Framework 2.0
• Microsoft Windows Server 2003 SP2 Application Server and
ASP .NET components
Web Application Server • Microsoft SQL 2005 SP3 Reporting Services Standard or
Enterprise Edition
• Microsoft WSE 2.0 SP3
• ASP .NET State Service 2.0 enabled
• Microsoft ASP .NET 2.0 AJAX Extensions 1.0
• Adobe Reader 7.0
Database Server • JSE Runtime Environment 5.0 (Update 14 or newer)
• Microsoft SQL Server 2005 SP3 Standard or Enterprise
Edition
Cisco Unified Contact
Center Management
Portal Software
Components
Web Application Server
• Application Component
• Web Component
Database Server • Database Component
• Data Import Component