Release Note

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc. 31
Table 6-27: Standalone Router/Logger Servers, Unified ICME, New Deployments / Tech. Refresh
Server Class Capacity
Router Logger BHCA Agents
MCS-30-004-Class
MCS-30-005-Class
MCS-40-005-Class
MCS-40-011-Class
30,000 1,000
18,000 1,800
12,000 2,400
MCS-40-005-Class
MCS-40-011-Class
MCS-40-006-Class
MCS-40-012-Class
150,000 5,000
MCS-40-005-Class
MCS-40-011-Class
GEN-50-005-Class
360,000 12,000
216,000 21,600
144,000 28,800
PG Servers, ICME: see Section 6.7.9,
TDM ACD Peripheral Gateway (PG) for TDM ACD PG server requirements.
Table 6-28: MR PG Servers (Standalone), Unified ICME, New Deployments / Tech. Refresh
Server Class Capacity
(agents)
Other requirements and remarks
MCS-30-004-Class
MCS-30-005-Class
1,000 Maximum of 5 MR-PIMs per MR PG
MCS-40-005-Class
MCS-40-011-Class
2,000 Maximum of 10 MR-PIMs per MR PG
6.5.3 Common Ground Upgrade
Table 6-29: Rogger Servers, Unified ICME, Common Ground Upgrade
Server Class Capacity
(agents)
MCS-40-002-Class 1,200
MCS-40-003-Class 1,700
Note: The Rogger server has the Unified ICM Router and Unified ICM Logger collocated.