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Note: WebView scheduled jobs can be identified by checking the “Run” command of each job.
WebView scheduled jobs have “scheduler.exe” in their run command. To check the “Run”
command of each job, select a job and open its properties.
d.
Select and copy the jobs that need to be moved to new WebView machine.
e.
Open Windows explorer and enter \\<New WebView machine name>. If prompted,
enter the login name and password of an account that has “Administrator” privileges on
the new machine.
f.
In the explorer window, find the “Scheduled Tasks” item. Double-click and open Scheduled
Tasks on the target machine.
g.
Paste the tasks copied from existing WebView server to new WebView server.
h.
Verify that all WebView tasks are copied successfully.
i.
WebView scheduled jobs start printing and/or saving reports on the new machine once:
•
WebView is available on new machine
•
WebView database has been restored from old WebView server to new WebView server
Step 9
Use the ICM/IPCC 7.0(0) data migration tool (EDMT) to migrate the HDS database from the
production AW/HDS to the new AW/HDS.
Note: Prior to installing the EDMT, prerequisites must be completed.
In the case of a Technology Refresh upgrade, EDMT must be installed and configured on the
new BOM (refer to the Cisco ICM/IPCC Enterprise and Hosted Edition Hardware and
System Software Specification (Bill of Materials) (http://www.cisco.com/en/US/products/
sw/custcosw/ps1001/products_user_guide_list.html)) compliant destination database server
machine.
Refer to the indicated sections of this document, or the “How to ...” section of the EDMT online
help, for the details of each of the following tasks:
a.
Perform the EDMT installation prerequisites (see How to perform the EDMT installation
prerequisites).
b.
Install the EDMT (see How to install the EDMT (page 126)).
c.
Run the EDMT (see How to run the EDMT (page 126)).
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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Chapter 8: Administrative Workstation (AW) Upgrade Procedures
Introduction