Installation Guide

CommentsReferenceActionTime EstimateStep
the PGs and CIS
components to the new
upgraded HDS/Distributor AW
(step 5).
CallRouter and Logger in
the new domain.
If a temporary release 5.0 or release
6.0 HDS/Distributor AW was in
use, it can be decommissioned at
this point.
Routing is simplex until the Side B
CallRouter is upgraded and brought
into service.
CallRouter Technology
Refresh Upgrade: Side
A/B (page 91)
Upgrade the Side B
CallRouter.
1 hour10
Configuration is enabled once the
Side B Logger is upgraded and
brought into service.
Logger Technology
Refresh Upgrade: Side
A/B (page 85)
Upgrade the Side B
Logger.
1 hour + data
migration time
11
************************************************End of
Central
Controller
Upgrade
Maintenance
Window
This can begin at any point after
step 9.
Distributor AW/HDS
Technology Refresh
Upgrade (page 70)
Upgrade the Side B
HDS/Distributor AW and
bring into service once
the upgrade is completed.
1 hour + data
migration time
12
None.Administrative
Workstation (AW)
Upgrade the AWs, PGs,
RMS, and CIS
components
1 hour per
node
13
Upgrade Procedures
(page 67)
PG Technology Refresh
Upgrade (page 100)
Remote Monitoring
System (RMS) Upgrade
Procedures (page 123)
CIS Upgrade Procedures
(page 117)
Common Ground Upgrade Examples
Common Ground Upgrade Example 1: Production HDS/Distributor AW Upgraded in Parallel with Central Controller
Two Common Ground upgrade examples are provided below. Both examples assume redundant
configurations with Side A and Side B CallRouters and Loggers, and that Side A and Side B
HDS/Distributor AWs are part of the system being upgraded and are required to support the
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
59
Chapter 7: Upgrade Procedures
Common Ground Upgrade Examples