Installation Guide

Step 15

Under Network Libraries:

Uncheck all choices except for Named Pipes and TCP/IP Sockets unless instructed

otherwise.

For Named Pipes, the pipe reads \\.\pipe\sql\query.

For TCP/IP Sockets, the Port number is 1433.

Click Next.

Step 16

On the Start Copying Files screen:

Read and click Next.

Note: Prior to completing the Licensing dialog box, refer to the Cisco ICM/IPCC Enterprise

and Hosted Edition Hardware and System Software Speciﬁcation (Bill of Materials) (http:/

/www.cisco.com/en/US/products/sw/custcosw/ps1001/products_user_guide_list.html) "SQL

Server 2000 Licensing" section. In addition, ensure you meet all the terms of the licensing

agreement between you and your software OEM.

Step 17

In the Licensing dialog box, select the Licensing method and the number of devices or

connections, as appropriate. Click Continue.

Note: If you choose Processor License, make sure there are sufﬁcient concurrent connection

licenses so that the system does not run into licensing problems. A minimum of 40 concurrent

connections is required, though the precise number depends on the accessing need.

Step 18

A dialog box with the message "Setup is installing Microsoft Data Accessing Components

(MDAC) ..." appears.

Note:

• Occasionally, MDAC installation fails. The remedy is to download MDAC 2.7, or later, from

a Microsoft web site and install it. Once MDAC has been installed, run SQL Server setup

again.

• If a message box for Conﬁgure SQL Server Agent pops up, click OK.

The SQL 2000 installation is now complete.

Step 19

Install the appropriate SQL Server Service Pack.

Note: For additional information on the applicable Microsoft SQL Server Service Pack, refer

to the Cisco ICM/IPCC Enterprise and Hosted Edition Hardware and System Software

Speciﬁcation (Bill of Materials) (http://www.cisco.com/en/US/products/sw/custcosw/ps1001/

products_user_guide_list.html).

Download the appropriate SQL Server service pack from the Microsoft web site.

Following the instructions provided with the service pack, install it.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)

Chapter 6: - Setting Up the Hardware

Installing Microsoft SQL Server 2000