Installation Guide

For additional information, refer to the Cisco ICM Software Upgrade Migration Guide ICM
4.6.2 to ICM/IPCC 5.0(0) and ICM 4.6.2 or ICM/IPCC 5.0(0) to ICM/IPCC Enterprise
Release 6.0(0), Chapter 3 (http://www.cisco.com/en/US/products/sw/custcosw/ps1001/
prod_installation_guides_list.html)
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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Chapter 2: Getting to the Baseline
Baseline Requirements