Installation Guide

CommentsAction/ReferenceStep/Completed
AD considerations for upgrade:2. Create the Active Directory
environment.
•
Migrating users from the old domain to the new domain
using the Domain Conversion Tool.__________
•
Put the new servers in the Active Directory domain in
the appropriate ICM OU.
•
Validate IP connectivity and remote access.
•
If the AD domain controller is on the Logger, migrate
the domain controller roles to new non-ICM servers.
Note: Refer to "Migrating Active Directory and DNS
to a Non-ICM Server" for additional information.
•
Bring up the new domain controllers on the domain in
which the ICM operates.
•
Transfer any applicable flexible single master operations
(FSMO) roles.
•
Demote the domain controller on the production Logger
to a member server.
For additional information refer to Domain Conversion
Tool and Active Directory (page 45).
Refer to Setting Up a Temporary ICM/IPCC AW/HDS
(page 80).
3. Set up temporary release 5.0 or
release 6.0 HDS/Distributor AW.
__________
Refer to Distributor AW/HDS Common Ground Upgrade
(page 78).
4. Upgrade the Side A
HDS/Distributor AW.
__________
Refer to the WebView Installation Guide
8
.
5. Install the WebView server(s) if
not co-located on the AW/HDS.
__________
**************************************Start of Central Controller
Upgrade Maintenance Window
Refer to Logger Common Ground Upgrade: Side A/B
(page 87).
6. Upgrade the Side A Logger.
__________
CallRouter Common Ground Upgrade: Side A (page 92)7. Upgrade the Side A CallRouter.
__________
8) http://www.cisco.com/univercd/cc/td/doc/product/icm/icmentpr/icm70doc/report7/index.htm
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
164
Chapter 20: - Upgrade Checklists
Common Ground Upgrade Checklists