Installation Guide

CommentsAction/ReferenceStep/Completed
AD considerations for upgrade:2. Create the Active Directory
environment.
•
Migrating users from the old domain to the new domain
using the Domain Conversion Tool.__________
•
Put the new servers in the Active Directory domain in
the appropriate ICM OU.
•
Validate IP connectivity and remote access.
•
If the AD domain controller is on the Logger, migrate
the domain controller roles to new non-ICM servers.
Note: Refer to "Migrating Active Directory and DNS to
a Non-ICM Server" for additional information.
•
Bring up the new domain controllers on the domain in
which the ICM operates.
•
Transfer any applicable flexible single master operations
(FSMO) roles.
•
Demote the domain controller on the production Logger
to a member server.
For additional information refer to Domain Conversion
Tool and Active Directory (page 45).
Before performing a TR upgrade:3. Set up temporary release 5.0 or
release 6.0 HDS/Distributor AW.
•
Install Windows 2003 and the latest service pack.
__________
•
Deploy the Windows Firewall scripts.
•
Install SQL Server 2000 including the latest supported
service pack.
•
Install Version 2.0 Support Tools Agent.
•
Install the required Third Party software.
•
Install the newly deployed servers.
•
Verify system conditions using the EDMT.
For additional information refer to Setting Up the Hardware
(page 35).
Refer to the Distributor AW/HDS Common Ground
Upgrade (page 78).
4. Upgrade the Side A
HDS/Distributor AW.
__________
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
157
Chapter 20: Upgrade Checklists
Technology Refresh Upgrade Checklists