Installation Guide

ICM/IPCC Upgrade Planning
Upgrade Planning
When planning to upgrade your ICM/IPCC system, first prepare these items:
•
Pre-upgrade testing
•
Network inventory
•
Data backup plan
•
Network configuration backup
•
Default routing plan
•
Test plan
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Detailed schedule of upgrade activities
•
Definition of upgrade steps
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Post-upgrade test definition
•
Stakeholder notification
It is necessary to consider the additional software that interfaces with the Cisco ICM software
when planning your ICM/IPCC upgrade.
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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Chapter 1