Installation Guide

i.
Click Finish.
j.
Reboot the machine to ensure proper operation of JTAPI.
For additional information, refer to IPCC Installation and Configuration Guide for Cisco
IPCC Enterprise Edition, Cisco IPCC Enterprise Edition Release 7.0(0) (http://
www.cisco.com/univercd/cc/td/doc/product/icm/ipccente/ipcc70d/ipcccor7/index.htm)
Step 31
Install the latest ICM/IPCC 7.0(0) service release and any required engineering specials on the
Side B PG.
Step 32
Install Cisco Security Agent 4.5 with the latest compatible CSA Agent Policy on the Side B
PG.
Step 33
Upgrade any remaining associated CTI OS servers on separate servers.
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
109
Chapter 11: Peripheral Gateway (PG) Upgrade Procedures
Upgrading Standalone CTI OS Servers