Data Sheet

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The SIP trunk interface is available and conforms to RFC 3261, allowing support of video calls over the SIP trunk
and improving conferencing and application support experiences when used with Cisco Unity
®
and Cisco Unified
MeetingPlace
®
solutions.
CAC helps ensure that voice quality of service (QoS) is maintained across constricted WAN links, and it
automatically diverts calls to alternate public-switched-telephone-network (PSTN) routes when WAN bandwidth is
not available. A web interface to the configuration database allows remote device and system configuration.
HTML-based online help is available for users and administrators.
Cisco Unified Communications Manager supports RSVP agent capability. The RSVP agent on a Cisco router
extends CAC capability beyond a hub-and-spoke topology within or between clusters. Now a call can be routed
directly between two locations in different clusters without having to traverse the hub, allowing alternative network
topologies and more efficient use of networks. RSVP now supports application ID, which associates RSVP
reservation with a specific application and sub-application. Initially voice and video are supported.
SNMP is available to manage Cisco Unified Communications Manager, allowing managers to set and report traps
on conditions that could affect service and send them to remote-monitoring systems.
System Capabilities Summary
●
Alternate automatic routing (AAR)
●
Analysis Manager: Capabilities are listed in Table 1; Analysis Manager supports the following products:
◦ Cisco Unified Communications Manager
◦ Cisco Unified Communications Manager Business Edition
◦ Cisco Unified Customer Voice Portal
◦ Cisco Unified Intelligent Contact Management Enterprise
◦ Cisco Unified Contact Center Express
◦ Cisco IOS Gateway devices and Cisco IOS ACS
◦ Cisco Unified Expert Advisor
◦ Cisco Unified Contact Center Enterprise
●
Annunciator support for Skinny Client Control Protocol (SCCP) and SIP
●
Audio message-waiting indicator (AMWI)
●
Automated bandwidth selection
●
Automatic route selection (ARS)
●
AXL Simple Object Access Protocol (SOAP) API with performance and real-time information
●
Basic Rate Interface (BRI) endpoint support: Registers BRI endpoints as SCCP devices
●
CAC
◦ Static modeling using locations-based Call Admission Control
◦ Dynamic admission control using RSVP intercluster and intracluster Application ID for voice and video
CAC differentiation
●
Call coverage
◦ Forwarding based on internal and external calls
◦ Forwarding out of a coverage path