Data Sheet

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Feature
Benefits
Mobility
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Single registration for Wi-Fi and cellular data for feature consistency
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Least cost routing (LCR)-enabled hand-off, using Dial via Office (DVO) for out-calling
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Multisite -enabled hand-off: Different Forced Authorization Codes (FAC) at different sites for cost savings
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Provisioning enhancements: End-user page enhancements
Hosted Environments
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IP Multimedia Subsystem (IMS) integration support
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Remote upgrades for monitoring and patching: Upgrade orchestration
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Reduced virtual high-definition (HD) footprint
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Support for higher CPU oversubscription
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IMS P-Charging Vector
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IP Multimedia Subsystem ISC compatibility
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Dial-plan enhancements
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Scriptable voicemail instance cloning
Other Call-Processing
Features
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Call completion on busy and no answer for analog endpoints through VGXX gateways
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Real Time Monitoring Tool Windows 7 support
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E20 and Cisco Unified IP Phone 8940 phone interoperability with ISR video
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Directory enhancements through Unified Data Sharing Services
New with Cisco Unified Communications Manager Version 8.5
Feature Highlights and Benefits
As collaboration needs evolve, Cisco Unified Communications Manager continues to evolve to meet those needs.
Cisco Unified Communications Manager Version 8.5 aims to lower the TCO) for organizations and improve the
communications experience for end users as well as system administrators. Some of the important features of the
recent release follow:
●
Cisco Unified Communications Manager Session Management Edition: Cisco Unified Communications
Manager Session Management Edition support is greatly enhanced in Version 8.5 with features such as
Cisco SIP Early Offer and SIP Normalization and Transparency. Cisco Unified Communications Manager
Session Management Edition allows for centralized SIP trunking and routing to help simplify complex
networks and reduce costs by consolidating trunking. Cisco Unified Communications Manager Session
Management Edition can also aggregate voice applications and policy control.
●
HD video interoperability: Cisco Unified Communications Manager now supports interworking among Cisco
clients including IP phones and Client Services Framework (CSF)-based clients, Cisco TelePresence
endpoints, and third-party video endpoints. This support is for the H.264 video standard and takes
advantage of the Cisco Media Experience Engine. Now Communications Manager supports calls in HD
resolutions among those endpoints. Cisco Cius
™
support: Cisco Unified Communications Manager 7.1(5),
8.5, and later support the Cisco Cius business tablet for mobile collaboration. You can increase productivity
for mobile and office workers through access to multiple collaboration applications from Cisco and the
Android marketplace.
●
Native mobile unified communications client support: Cisco Unified Communications Manager 8.5 adds
native support for our suite of mobile unified communications clients, allowing customers to greatly simplify
mobile unified communications deployments by eliminating the need for mobile proxy servers and directly
connect those clients to the Cisco Unified Communications Manager. DVO and LCR enhancements have
also been added for mobile unified communications clients in Cisco Unified Communications Manager 8.5.
Contact center enhancements and native support for Whisper Coaching and Agent Greeting have been
added to Cisco Unified Communications Manager 8.5. Announcement and monitoring triggers are exposed
through CTI (J/TAPI) for Cisco and third-party interactive-voice-response (IVR) solutions, enabling the