Technical Manual

ManualsBrandsCisco ManualsIP phonesCisco Unified Communications Manager Version 7.1

Cisco Unified Communications Manager:

Localization to Native Language

Document ID: 113395

Contents

Introduction

Prerequisites

Requirements

Components Used

Conventions

Cisco Unified Communications Manager Locale Installer

Locale Types

Installation of Locale

Problem

Solution

Related Information

Introduction

Locale installers enable localization in Cisco Unified Communications Manager (CUCM). Locales are

essentially additions to the base CUCM product. This document provides steps on how to install locales.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on Cisco Unified Communications Manager 6.x and later.

The information in this document was created from the devices in a specific lab environment. All of the

devices used in this document started with a cleared (default) configuration. If your network is live, make sure

that you understand the potential impact of any command.

Conventions

Refer to the Cisco Technical Tips Conventions for more information on document conventions.

Cisco Unified Communications Manager Locale Installer

Locale Types

The Cisco Unified Communications Manager Locale Installer provides user and network locales for CUCM,

adding support for languages other than English. Locales allow you to view translated text, receive

country−specific phone tones, and receive Tool for Auto−Registered Phone Support (TAPS) prompts in a

chosen language when working with supported interfaces. This application is downloaded from the Cisco

Summary of content (7 pages)

PAGE 1
Cisco Unified Communications Manager: Localization to Native Language Document ID: 113395 Contents Introduction Prerequisites Requirements Components Used Conventions Cisco Unified Communications Manager Locale Installer Locale Types Installation of Locale Problem Solution Related Information Introduction Locale installers enable localization in Cisco Unified Communications Manager (CUCM). Locales are essentially additions to the base CUCM product. This document provides steps on how to install locales.
PAGE 2
website as needed. There are two types of locales for CUCM: • User LocaleIncludes localized user interfaces for applications, devices and services, and localized spoken prompts. CUCM User Locales also include the Network Locale for the same country. A User Locale comprises of localized graphical user interface, telephone user interface and annunciators (audio prompts) that can be heard via telephone. User Locales are produced individually and are specific to a language and country combination.
PAGE 3
b. Login to Cisco Unified Communications Operating System Administration. c. Navigate to Software Upgrades > Install/Upgrade. The Software Installation/Upgrade window displays. d. Choose Remote Filesystem from the Source list. e. Enter the path to the directory that contains the local installer file on the remote system in the Directory field.
PAGE 4
Note: If the upgrade file is located on a Linux or Unix server, you must enter a forward slash at the beginning of the directory path. For example, if the upgrade file is in the "patches" directory, you must enter "/patches". If the upgrade file is located on a Windows server, check for the correct directory path. a. In the Server field, enter the server name or IP address. b. In the User Name field, enter your user name on the remote server. c.
PAGE 5
Note: Because the primary language spoken in Belgium is Dutch, you can download the Dutch (Netherlands) locale file, for example, cm−locale−nl_NL− 8.5.1.2100−1.cop.sgn (Cisco Unified Communications Locale Installer 8.5.1.21000−1 Dutch (Netherlands)). Secondary languages commonly spoken in Belgium are French and German.
PAGE 6
This is the error message that is received: Note: This occurs if the page is displayed in German. If the browser is set to display the page in English, everything works fine. Four other languages are affected: Serbian, Italian, Hebrew and Catalan. Solution The issue occurs because Internet Explorer 9.x is set to German localization. The user cannot change their mobile destination via the CCM user webpage. It does work when the IE language is changed to English.
PAGE 7
Updated: Jan 20, 2012 Document ID: 113395