Release Notes

Known Issues/Limitations
7
Known Issues/Limitations
Jabra headsets
•
Jabra SPEAK 510 requires the Jabra LINK 360 adapter to be used when connecting via Bluetooth.
Native PC Bluetooth cannot be used.
•
The softphone type needs to be set to “Microsoft” to allow dialing using the Jabra PRO 9470 DECT
dial pad.
Upgrade Management
•
Users of Connect version 7.2.1 or earlier will not be able to be upgraded to Connect version 7.2.5
or later (or any version of the Cisco Jabber application) using the Upgrade Management feature.
These users will have to manually uninstall the previous version and install the new version.
• The Upgrade Management feature can be used to upgrade users of Connect version 7.2.2 to
Connect version 7.2.5 or later (or any version of the Cisco Jabber application).
IBM Lotus Notes
•
If a user upgrades to version 7.1 or later using automatic upgrade and has IBM Lotus Notes open
on their computer, the user needs to close and reopen Lotus Notes on their computer after
upgrading in order for the meetings list to appear in the Meetings tab
• In order for meetings to appear in the Meetings tab, the user must open and sign into Lotus Notes
before signing in to Cisco WebEx Connect.
• If a user clicks the
More Details
link of a recurring meeting for an instance other than the first
instance of the meeting while the Lotus Notes Calendar is open, an error message appears. This is
a known Lotus Notes issue.
• If the time zone of the operating system has changed, Lotus Notes needs to be restarted for the
setting to take effect.
• For a meeting scheduled in Lotus Notes, if a user starts an online meeting instantly from the
Meetings tab and then signs out, when they sign in again, the
Start
button is active again, even
though meeting is already in progress.
• If a user signs into Cisco WebEx Connect and cancels before entering the Lotus Notes password
in the resulting prompt, when they sign into Cisco WebEx Connect again, they will not be
prompted for the password. This is a Lotus Notes limitation, where Lotus Notes will remember the
state set by the user. User needs to restart Lotus Notes in order to enter password again.
• All-day meetings are defined from 4 am to 8 pm in Lotus Notes; as a result, the times for all-day
meetings appear as 4:00-20:00 in the Meetings list.
Sharing status may be
inaccurate for older
WebEx sites
•
If a WebEx meeting is started on a site older than WBS27 SP22, and the host shares his or her
application or desktop, the status of an attendee in this meeting appears as “Sharing in a WebEx
meeting,” even if they are not sharing.
Tooltip line breaks on
non-English sites
•
On a site that uses any language other than English, some words in tooltips have awkward line
breaks.
Microsoft Outlook and
Microsoft Outlook
integration
•
When both Cisco WebEx Connect and Microsoft Outlook are running, if you restart Cisco WebEx
Connect, Microsoft Outlook will lose its connection to Cisco WebEx Connect. Once you restart
Cisco WebEx Connect, you must either sign in to Cisco WebEx Connect manually from Microsoft
Outlook or close Microsoft Outlook and open it again.
• If you start Microsoft Outlook and then start Cisco WebEx Connect, Microsoft Outlook will not show
the presence status for your contacts from Cisco WebEx Connect until you initiate some action in
Microsoft Outlook.
• Status (previously called “presence”), IM, and call integration are not supported in Microsoft
PowerPoint.
• In Microsoft Outlook 2007, it is not possible to right-click to call contacts that are not listed in the
user’s Contact list.