Manual

Cisco Systems, Inc. Page 52
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Cisco Unified CallConnector Mobility Service
Technical Overview
Transfer to Voice Mail
When a user cannot be reached at the specified numbers, the
call is sent to the user‘s voice mailbox. A voice mail box must be
configured for each user with SNR service. Additionally the CME
and CUE have to be setup to allow the transfer of the call directly
into the user‘s voice mailbox. Several methods for transferring a
call to a user‘s voice mail are supported by the Mobility Service.
The most common method uses the Transfer-to-Voicemail script.
This script has to be uploaded to CUE and configured through
the CUE administration interface. On the CME side a dial-peer
has to be setup with a ‗Transfer-Pilot Number‘ to send to call to
the CUE Transfer-to-Voicemail‘ script.
Hunt Group for the DISA
numbers
The Mobility Service DISA feature use ephones to receive,
authenticate and provide CME feature access to the UCC user.
Since multiple ephones are normally configured for DISA, a hunt
group with a pilot number pointing to the primary ephone-DN on
each of these ephones needs to be setup in the CME to route
the DISA callers to the mobility ephones. The hunt group can be
setup to sequentially hunt for an idle ephone-DN.
Note: The hunt group list should include only the primary
ephone-DN from each of the DISA mobility ephones.
Additional Mobility ephones and
ephone-DN for the DISA service
The Mobility DISA service can be setup to share the ephones
from a general pool with the SNR feature or it can have a set of
ephones dedicated to this service. Sufficient numbers of mobility-
ephones need to be configured for the required traffic levels.