Manual

Cisco Systems, Inc. Page 27
27
Unified CallConnector Mobility Service
Different call routing rules for work
hours, non-work hours or specified
time
The mobility service can check if the current time is during
work hours, after work hours or after a specified time to
determine if the call is to be routed.
User specifiable SNR pickup delay
time to allow the call to ring at the
IP Phone
This answer delay (in seconds) can provide an option for the
user to pick-up incoming calls before the Single Number
Reach acquires the call.
Personal Presence Update Policies
Update availability status based on
date/time and/or other conditions
This allows the user to setup rules to automatically update their
presence status to Available or Away or Busy or Unavailable
based on the condition parameters available in the rules.
Update user‘s location based on
date/time and/or other conditions
This allows the user to setup rules to automatically update their
location to At Work, or At Home or On the Road or On vacation
based on the condition parameters available in the rules.
Update the user‘s status message
User‘s status message can be updated to Busy or Be right
back or Stepped out or Away from keyboard or On the phone
or custom message.
Access to Mid-Call/DISA Features
Add/Join another number
This allows the user while on a Mobility Service call to add
another number to the call. Up to an additional five numbers
can be added.
Transfer to a specified number
This allows the current call to be transferred to a specified
number.
Transfer to the user‘s other phone
number (home, mobile, work etc)
This allows the current call to be transferred to another one of
the user‘s telephone number. This can be used to move the
call from home to mobile or mobile to work or mobile to home
phone numbers for more convenient call handling.
Transfer to Voice mail
The current call can be transferred to the Cisco Unity voice
mailbox.
Make an outgoing call
This feature allows the user to dial in to the CallConnector
Mobility Service and make an outgoing call using the
telephone facilities of the organization. The user‘s caller id can
be hidden or forwarded based on administrative settings.
Update Status
The user can call in and change their availability setting. This
can be used to turn off one set of rules and enable another set,
if the rules are based on the user‘s availability status.