Manual

Cisco Systems, Inc. Page 25
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Unified CallConnector Mobility Service
Pick-up and shared appearance
methods for the Mobility Service
access to the user‘s calls
The Mobility Service can be configured with shared appearance
of user‘s work numbers. In this configuration, the Mobility
Services acquires the call by answering it on the shared-
appearance ephone. For users without a shared appearance
number, the Mobility Service uses the CME call pickup feature to
acquire the call.
Support for multiple routers
The Mobility Service can be configured to support users on
multiple routers. This requires the UCC Server and the CME
routers to be configured to send RADIUS events from each
router to the UCC Server; mobility-ephones need to be
configured from each router; CUE facilities need to be setup per
router.
Single Voice Mailbox for the
Single Number Reach calls
The Single Number Reach calls that cannot be connected to the
user are returned to the Cisco Unity voice mail box. Each SNR
user needs to have Cisco Unity mailbox setup on their router.
Support for multiple prompt
language
The Mobility Service allows the administrator to select the
prompting language. A set of pre-defined prompt files are
shipped with the installation. Only one language can be selected.
All prompts use the wave files from that language folder.
Support for custom prompts
The custom prompt facility allows the administrator to copy a set
of language files to the custom language folder and modify one
or more file according to the customer requirements.
Personal customized call routing
policies
The routing of calls for the Single Number Reach service is
individually customizable by each user. User‘s can setup up their
own routing rules for when, for which calls and to which reach
numbers the they are to be called.
Enable/Disable personal rules
The Personal Routing Rules can be enabled or disabled.
User authentication using
personal PIN
User‘s can set their own Single Number Reach and Dial-In
Access passwords.
Debug and Trace logging
Administrator can enable debug logging of the mobility services
to allow problems to be isolated.
Diagnostic tools for viewing
personal rules operation
A diagnostic tool is available to view the execution of the rules as
the events are received and compared against the rules
conditions.