Manual

Cisco Systems, Inc. Page 24
24
Cisco Unified CallConnector Mobility Service
Technical Overview
Show caller number for Single
Number Reach calls
When the call is placed to user‘s reach numbers by the Mobility
Service, the administrator can set options for displaying the caller
number or a fixed number. If the ―Show Caller‘s Number‖ is
enabled then the user will see the caller‘s number in their caller-
id display. This feature requires digital trunks.
Display caller number options
for internal callers
For internally generated calls where the caller‘s number is less
than certain digits (internal extension number), the administrator
can configure the Mobility Service to either send a pre-defined
PSTN number – such as the operator number or the Mobility
Service number or where customers have DID capability append
the prefix numbers to their extension number.
Support CME hardware or
software conferencing
The CallConnector Mobility Service uses the CME conferencing
facility for multi-party calls. When the CME is configured for
software conferencing, minimum Mid-call and Dial-In features are
available. The Cisco CME conferencing setting need to be
reflected in the UCC Server configuration.
Shared or Dedicated ephone
pools
The Mobility Service uses a set of ephones, referred to as the
―mobility-ephones‖ that are configured for use for the various
mobility generated calls. These ephones are grouped in to pools
by the administrator. Multiple mobility-ephone pools can be
provisioned. These mobility-ephone pools can be dedicated to a
single Mobility Service such as Dial-In Access or shared among
multiple Mobility Services.
Voice Mail Routing using
Transfer Script, E164 VM
Extension or Transfer Soft-key
Several options are supported for returning the call to the user‘s
voice mailbox. Cisco CME and Unity have to be configured to
one of the following methods:
– Using Transfer Script uploaded to Unity (this is
the recommended method).
– E164 VM extension. Each voice mailbox
requires a PSTN number configured in CUE.
– Transfer to Voice-Mail soft key.
Provides prompt delay option for
analog trunks that provide local
call connect
Prompt messages can be delayed for analog trunks that provide
local CME connect call state and do not provide remote end call
progress information.