Manual

Cisco Systems, Inc. Page 112
112
Cisco Unified CallConnector Mobility Service
Technical Overview
Conditions need to be matched
Actual event or condition
Calls come to this number: 4104
4104 is ringing
My location is: Home
My location is set to Home
My Status is: Available
My status is set to Unavailable
Obviously, you can see why the rule didn‘t launch. Because the actual status is
Unavailable but not Available, it stops the rule from executing pre-defined actions
as result. Besides telling you the condition matches or not, the rule monitor allows
you to view the actual condition attribute. If you see red borders appear when you
hover over a condition block with your mouse, then you‘re able to view the inner
attribute for that condition by clicking your mouse once. In the following
screenshot, the left block within the condition ―My Status is ‗Available‘‖ represents
the actual condition and the right block is the pre-defined condition.
Step 8. After identifying where the problem is, you can verify with the user and ask for
adjustment to either the pre-defined or actual condition if necessary.