Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide

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Chapter 6 Configuring and Licensing Cisco Unified Attendant Console Advanced Server

System Configuration Menu

Step 6 Select an Operator, which determines how the Value is matched in the Source field. Choose one of:

Equal to, Approx. Equal to, Less and Equal to (<=), Greater and Equal to (>=).

Step 7 Enter the Va lue to match against the Source field using the Operator.

Step 8 Click Save to save the filter in the rule.

Contact Management

The Contact Management option enables you to manually add contacts to your contacts database (full

directory) that do not already exist in the LDAP source, and to delete these contacts. You can add both

internal and external contacts. All operators can see contacts you add to the full directory. You can also

use Contact Management to modify any contact in the full directory, but if it is an LDAP contact

(synchronized from the directory source) and not added by you, you can only edit its unmapped fields.

You cannot delete contacts that were not manually added.

Adding Contacts

To manually add a contact to the full directory:

Step 1 Choose System Configuration > Contact Management.

The Contact Management page is displayed.

Step 2 Click Add New.

Step 3 For Contact type, select either Internal (the default) or External.

Step 4 Depending on the Contact type you choose, enter at least the following information for the contact:

• For Internal contacts:

–

First name

You can also specify one or more alternative first names. To do so, click Alternate First Names

to display the Alternate First Names page, click Add New, type the name, and then click Save.

You can also use the controls on the Alternate First Names page to modify and delete alternative

first names.

–

Last name

You can also specify one or more alternative last names. To do so, click Alternate Last Names

to display the Alternate Last Names page, click Add New, type the name, and then click Save.

You can also use the controls on the Alternate Last Names page to modify and delete alternative

last names.

–

Main extension

If the main extension has a device name (or if it has extension mobility, a Profile Name), you

can find it by clicking Find Device Name. If one is found, click Save to insert it in the Device

name field.

• For External contacts, either:

–

First name and Last name

–

Company name