Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide
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Chapter 6 Configuring and Licensing Cisco Unified Attendant Console Advanced Server
System Configuration Menu
Note Because you can synchronize to more than one source directory it is possible for you to add duplicate
contacts (which are in more than one of the directories) into your contacts database, or to exceed the
maximum number of contacts allowed by your license (or even Cisco Unified Attendant Console
Advanced’s 100K limit). Because of this, a warning message is displayed when you have more than one
directory source enabled.
However, if you synchronize to a source directory and then disable that source, the synchronized
contacts are not automatically deleted from the contacts database. If you now enable another source
directory you will not see the warning message—because only one source is enabled—but you may still
end up with duplicate contacts or more contacts than your license permits. To prevent this, before
synchronizing to the second source directory you must remove from the database all contacts from the
disabled directory. You do this by setting up import rules that don't match any contact in either the
database or the disabled source directory.
Caution Do not perform directory synchronization when the Subscriber server is not running. If you do, the
server must go through all the pending online requests when it comes back online, which may delay
the server becoming available.
Mapping Cisco Unified Attendant Console Advanced Fields to an LDAP Directory Source
The following Cisco Unified Attendant Console Advanced fields can be mapped to an LDAP data
source:
Cisco Unified Attendant Console Advanced
Field Number of Characters
Absent Message 4000
Alternate Department 100
Alternate First Name 40
Alternate Last Name 50
Business 1 40
Business 2 40
Company Name 100
Cost Center 100
Department 100
Email 100
Email 2 100
Email 3 100
Extension 40
Fax 40
First Name 40
Full Job Title 255
Full Name 100