Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide
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Chapter 6 Configuring and Licensing Cisco Unified Attendant Console Advanced Server
System Configuration Menu
Directory Source Management
Cisco Unified Attendant Console Advanced Administration can synchronize simultaneously to one
external source directory of each of these kinds:
• Cisco Unified Communications Manager (using CCM)
• Microsoft Active Directory 2008 R1/R2 or Active Directory 2012 (using LDAP)
• iPlanet Netscape Directory 5.0 or 5.1 (using LDAP)
You can connect to only one instance of each of these types and use only one directory at a time. When
you select a directory source you can configure the directory and connection, and access these additional
configuration functions:
• Directory Synchronization. This is described in Directory Synchronization, page 6-30.
• Directory Field Mappings. This is described in Directory Field Mapping, page 6-31.
• Directory Rules. This is described in Directory Rules, page 6-31.
In addition to populating your contacts database (also known as the full directory) from an external
source directory, you can also manually add contacts to your contacts database as described in Contact
Management, page 6-32.
Internal Errors
9000 Exception in AXL component—an unknown error occurred while processing the AXL
component.
9100 Function parameter error—the parameter value is empty or null.
9200 Device already created—the device being synchronized already exists in Cisco
Unified Communications Manager and is synchronized with the client.
9300 Template device not found—the template device that you have selected does not exist.
9400 HTTP/1.1 503 Service Unavailable—the AXL service is unavailable.
9500 HTTP/1.1 401 Unauthorized—the user authentication credentials are invalid.
9550 HTTP/1.1 403 Access to the requested resource has been denied—access denied error
from AXL response.
9555 HTTP/1.1 404—there is an invalid header location in the SOAP Request.
9600 Call Manager OS not recognized—the operating system returned by Cisco Unified
Communications Manager is neither Linux nor Windows.
9650 Call Manager Version not detected—the AXL Response from Cisco Unified
Communications Manager did not provide the version.
9700 Socket error—there are network problems.
9750 Connection refused—the server did not respond or the request has been posted to an
invalid URL.
9755 Read Timeout—the server did not respond.
9800 Normal Exit—normal exit on completion.
10000 Connection timeout—connection timeout from the server.
Table 6-2
Error Code Error Description