Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide

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Chapter 6 Configuring and Licensing Cisco Unified Attendant Console Advanced Server

System Configuration Menu

Step 3 Click Select alongside the Queue Device Group to delete.

Step 4 Under System Devices, select the server on which the Queue Device Group is configured.

The System Device Management page is displayed.

Step 5 Delete all CT Gateway, Service, and Park Device ranges, and then click Save.

Step 6 Click Synchronize with CUCM, and then allow the synchronization to complete.

Step 7 Return to the Queue Device Groups page.

Step 8 Select the check box to the left of the Queue Device Group to delete, and then click Delete Selected.

Synchronize with CUCM

All devices from all servers are synchronized with Cisco Unified Communications Manager. Devices are

associated with their own TSP profile.

The Synchronize with CUCM option enables you to synchronize device configurations with Cisco

Unified Communications Manager via the AXL API. It creates the devices that have been configured if

they don’t already exist and assigns them to the Application User profile.

This option synchronizes the following devices:

• Queue Locations

• CT Gateway Devices

• Service Devices

• Park Devices

To synchronize devices with Cisco Unified Communication Manager:

Step 1 Choose System Configuration > Synchronize with CUCM.

Step 2 If you have a resilient installation, in Server Details, select the Publisher or Subscriber server, as

appropriate.

The devices and queue locations are listed.

Note If you have installed a non-resilient system, the page is headed by a Synchronization Properties,

Ignore call forwarding settings checkbox.

Each list contains the following information:

Field Description

Device DN The directory number of each configured device. For

example, 2000.

Device Type The type of device. For example, CTI Route Point.

Queue Device Group The Queue Device Group containing the device.

Server Name The server for which the Queue Device Group is configured.