Administrator's Guide
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Cisco Unified Attendant Console Administration and Installation Guide
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Chapter 6 Configuring and Licensing Cisco Unified Attendant Console Advanced Server
System Configuration Menu
Note If you have a resilient system and you are logged into the Subscriber server, you cannot change any of
the Queue Device Groups,
To create a queue device group:
Step 1 Choose System Configuration > Queue Device Groups.
A page listing all the queue device groups that satisfy the Find filter is displayed.
Step 2 Either
Click Add New, to create a new queue device group,
or
Find a Queue Device Group to configure:
a. Specify a filter: a string to search for and where to search for it.
–
Accept Queue Device Group to search the queue device group names.
–
A condition of the Queue Device Group name, such as is not empty, or how to compare the
name with a string, such as begins with.
–
A string to compare to the Queue Device Group name in the specified way (used only with
begins with, ends with, contains and is exactly).
You can also add another filter using the plus (+) and minus (-) controls to narrow the search.
b. Click Find.
A list of the queue device groups matching the Find filter is displayed.
Step 3 Click Select alongside the Queue Device Group to configure.
The Queue Device Groups page is displayed.
Step 4 To change the name of the queue device group, edit the text in the field and click Save.
Step 5 To access the System Device Management page so that you can manage system devices, select the
appropriate server under System Devices. For the rest of the procedure, see System Device Management,
page 6-19.
Note Each time you change devices you must synchronize Cisco Unified Attendant Console Advanced with
Cisco Unified Communications Manager, as described in the next section.
Deleting Queue Device Groups
You cannot delete a Queue Device Group until all devices in it have been removed.
To delete a Queue Device Group, do the following:
Step 1 Choose System Configuration > Queue Device Groups.
The Queue Device Groups page is displayed.
Step 2 Find the Queue Device Group to delete.