Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide
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Chapter 6 Configuring and Licensing Cisco Unified Attendant Console Advanced Server
System Configuration Menu
All the properties of the Template Device, such as device pool, partition, and Calling Search Space
(CSS), are mapped onto any new devices you create.
Step 3 Click Find Template Device to list and search for template devices to use.
Define the search filter:
• The device property—such as Device Name, Description, or Directory Number—to check.
• A condition of the device property, such as is not empty, or how to compare the property with a
string, such as begins with.
• A string to compare to the device property in the specified way (used only with begins with, ends
with, contains and is exactly).
You can also add search filters (up to a maximum of 10) using the plus (+) and minus (-) controls; thereby
narrowing the search.
Step 4 Select a template device and click Save.
Tip When you select a Template Device, the template must have a unique, unused DN on Cisco Unified
Communications Manager. If the same DN is used for multiple devices calls may route incorrectly.
Step 5 Enter a device range for each CT Gateway Device, Service Device and Park Device (for descriptions of
these devices, see Cisco Unified Communications Manager System Devices, page 1-9).
Note By default the maximum internal device digit length is set to 4 digits. To change this setting, choose User
Configuration > General Properties and Maximum internal device digit length.
Step 6 Click Save to save the data.
Step 7 Click Synchronize with CUCM to display the Synchronize with CUCM page, as described in
Synchronize with CUCM, page 6-23.
Queue Device Groups
The Queue Device Groups option enables you to create and configure Queue Device Groups—each
queue has its own resource group with its own audio source for music on hold; calls to the queue DDI
number use the devices in a resource group pool. The option provides access to the Queue Device
Groups page, which you use to configure the pooled devices as described in System Device
Management, page 6-19.
The maximum number of system devices supported by a Cisco Unified Attendant Console Advanced
Server is 255. The maximum number supported of each of the following CTI Port types is 100:
• CT Gateway Devices
• Park Devices
• Service Devices
These CTI Port system devices must not collectively total more than 255; they can be distributed among
up to 20 Queue Device Groups.
A default Queue Device Group, called Default Queue Device Group, is created when you install the
Cisco Unified Attendant Console Advanced.