Administrator's Guide

CHAPTER
6-1
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
6
Configuring and Licensing Cisco Unified
Attendant Console Advanced Server
Cisco Unified Attendant Console Advanced Administration is a web-based tool that administrators use
to configure Cisco Unified Attendant Console Advanced server, which, in turn, determines how Cisco
Unified Attendant Console Advanced operates. The configuration is stored in a Microsoft SQL Server
database.
Cisco Unified Attendant Console Advanced server and Cisco Unified Communications Manager
communicate through the AXL API, using SSL, to synchronize the system devices used for queuing,
servicing and parking calls. These devices are created as CTI Ports and CTI Route Point devices within
the Cisco Unified Communications Manager database.
This chapter describes how to license the Cisco Unified Attendant Console Advanced server, and how
to configure it using Cisco Unified Attendant Console Advanced Administration. Most configuration
changes take place in real-time, but for some you have to restart the Cisco Unified Attendant Console
Advanced server. This chapter covers the following main topics:
• Administrator Login, page 6-1
• Home Page, page 6-2
• Licensing Cisco Unified Attendant Console Advanced Software, page 6-4
• Engineering Menu, page 6-7
• System Configuration Menu, page 6-19
• User Configuration Menu, page 6-34
• Cisco Unified Replication, page 6-44
Example Configuration
For examples of the parameters you use to set up a resilient Cisco Unified Attendant Console Advanced
installation, see Appendix E, “Example Cisco Unified Attendant Console Advanced Configuration”.
Administrator Login
Cisco Unified Attendant Console Advanced Administration is accessible only to administrators. The
default user name is ADMIN and the default password is CISCO (the user name and password are not
case sensitive).
To log on to Cisco Unified Attendant Console Advanced Administration: