Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide
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Chapter 5 Installing Cisco Unified Attendant Console Advanced Software
Installing Cisco Unified Attendant Console Advanced Client
• Click No to upgrade the existing database, retaining all of your server settings.
Step 19 When the wizard has installed the Configuration and Logging databases, click Finish.
Cisco Unified Communications Manager TSP is configured.
Step 20 If any third-party applications that might interfere with the TSP configuration are running, you are
prompted to close and automatically restart them. Accept this option and click OK.
If you receive a message saying that setup was unable to close the applications, click OK.
Step 21 In the Wizard Complete screen, select Yes, I want to restart my computer now, and then click Finish.
Your computer restarts, with the Cisco Unified Communications Manager server installed.
You need to license your system before the 5-day evaluation period expires. For more information, see
Licensing Purchased Software, page 6-5.
If you have installed a resilient system, set up replication on your Publisher and Subscriber servers as
described in Cisco Unified Replication, page 6-44.
Disabling Remote Access Connection Manager Service
The Microsoft Windows Remote Access Connection Manager service can cause problems with the Cisco
Unified Attendant Console Advanced server and Cisco TSP; so you must disable it.
Step 1 In Control Panel, open Administrative Tools, and then double-click Services.
Step 2 Right-click the Remote Access Connection Manager service, and then click Properties.
Step 3 In the dialog box General tab set Startup type to Disabled, and then click OK.
Step 4 Restart your machine for the change to take effect.
Installing Cisco Unified Attendant Console Advanced Client
Note Before installing Cisco Unified Attendant Console Advanced you must satisfy the following
prerequisites:
• Ensure that the Console Client, Publisher and Subscriber machines are accessible using their
hostname or NetBIOS name, and that these names are resolvable to the correct IP Address.
• If you have a firewall on the client PC, configure firewall exceptions for:
– Port 1433 (used by the SQL Server)
– Port 1859 (used by the Cisco Unified Attendant Console Advanced server)
– Port 1863 (used by the CUP server)
– Port 1864 (used by the BLF Plug-in)
– Port 5060 as an incoming and outgoing UDP port (used by the CUP server)