Administrator's Guide

Contents
v
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
Home Page 6-2
Menu Options 6-2
Toolbar 6-3
Data Entry Fields 6-4
Accessibility for Users with Disabilities 6-4
Licensing Cisco Unified Attendant Console Advanced Software 6-4
Licensing Evaluation Software 6-5
Licensing Purchased Software 6-5
Relicensing Software 6-6
Engineering Menu 6-7
Administrator Management 6-7
Server Management 6-8
Database Management 6-8
Database Purge 6-9
Service Management 6-10
Cisco Unified Attendant Server Status 6-12
Cisco Unified Attendant LDAP Plug-in Status 6-12
Cisco Unified Attendant CUPS Plug-in Status 6-12
Cisco Unified Attendant BLF Plug-in Status 6-12
CUCM Connectivity 6-13
CUPS Connectivity 6-15
Logging Management 6-15
Cisco Unified Attendant Console Advanced Server Logging 6-17
Cisco Unified Attendant LDAP Plug-in Logging 6-18
Cisco Unified Attendant CUPS Plug-in Logging 6-18
Cisco Unified Attendant BLF Plug-in Logging 6-18
System Configuration Menu 6-19
System Device Management 6-19
Queue Device Groups 6-21
Deleting Queue Device Groups 6-22
Synchronize with CUCM 6-23
Directory Source Management 6-26
Mapping Cisco Unified Attendant Console Advanced Fields to an LDAP Directory Source 6-27
Connecting to a Directory Source 6-28
Directory Synchronization 6-30
Directory Field Mapping 6-31
Directory Rules 6-31
Contact Management 6-32
Adding Contacts 6-32