Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide
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Chapter 5 Installing Cisco Unified Attendant Console Advanced Software
Installing Cisco Unified Attendant Console Advanced Server
The versions of the selected software are displayed.
Step 5 Click Download for the software you want.
Step 6 When prompted for what to do with the file, click either Open or Save. Saving the file to a local area is
recommended.
Step 7 When the software is downloaded, continue with the installation process described in the next section.
Installing Cisco Unified Attendant Console Advanced Server
Before you can install the Cisco Unified Attendant Console Advanced software, you must download it
as described in Obtaining Cisco Unified Attendant Console Advanced Software, page 5-5.
Resilient Installation Prerequisites
Tip You may find it useful to print the following list and annotate it to keep track of your progress.
Before installing a resilient system, do the following:
1. Ensure that the Console Client, Publisher and Subscriber machines are accessible using their
hostname or NetBIOS name, and that these can be resolved to the correct IP Address. You can add
the servers to a Windows domain if you want.
2. Log into the Publisher machine.
3. Ensure that the machine date, time and time zone are correct.
4. If you have a firewall on the Publisher server, configure Firewall Exceptions for:
– Windows Management Instrumentation (WMI)
– Distributed Transaction Coordinator (MSDTC)
– Port 1433 (used by the SQL Server) – inbound and outbound
– Port 1859 (used for communication between the Cisco Unified Attendant Console Advanced
client and server) – inbound and outbound
– Port 1864 (used by the BLF Plug-in) – inbound and outbound
– Ports 61616 and 61618, to enable messages to pass between the servers – inbound and outbound
Note When you configure an exception, you should also configure its scope settings; these define which
computers are allowed to send traffic for an exception. Choose the scope appropriate to your network
setting.
5. Install the Cisco Unified Attendant Console Advanced server on the Publisher, as described in Cisco
Unified Attendant Console Advanced Server Installation Procedure, page 5-8.
6. Log into the Subscriber machine.