Administrator's Guide

5-2

Cisco Unified Attendant Console Administration and Installation Guide

OL-27293-02

Chapter 5 Installing Cisco Unified Attendant Console Advanced Software

Disabling UAC

Cisco Unified Attendant Console Advanced server and Cisco Unified Attendant Console Advanced

client will neither install nor run correctly under Windows Server 2008, Windows Server 2012, Windows

Vista, or Windows 7 when Windows User Account Control (UAC) is enabled. For this reason you must

disable UAC on the client and server computers (in resilient installations, both the Publisher and

Subscriber) before installing the software and keep it disabled while the software is running.

To disable UAC:

Step 1 Log into the server machine with local administrator rights.

Step 2 In Control Panel, open User Accounts.

Step 3 Click User Accounts.

Step 4 Do one of the following:

• In Windows Server 2008 32-bit, click Turn User Account Control on or off.

• In Windows 7, Windows Server 2008 64-bit and Windows Server 2012, click Change User Account

Control Settings.

Step 5 Do one of the following:

• In Windows Server 2008 32-bit, de-select Use User Account Control (UAC) to help protect your

computer.

• In Windows 7, Windows Server 2008 64-bit and Windows Server 2012, move the User Account

Control Settings slider to Never notify.

Step 6 Click OK.

Step 7 Restart your machine for the change to take effect.

Preparing SQL

When you install Cisco Unified Attendant Console Advanced server, if Microsoft SQL Server is not

already installed on the local machine, SQL Server Express gets installed automatically.

However, if you are installing a resilient Cisco Unified Attendant Console Advanced system (for more

information, see Server Resilience, page 1-2), the Publisher server requires either SQL Server Standard

or Enterprise Edition to be installed: SQL Server Express is inadequate. Furthermore, if you have more

than ten operators, you should also install SQL Server Standard or Enterprise Edition on the Subscriber

server.

Note The instructions in this section refer to Installing SQL Server 2008 Standard Edition and Installing SQL

Server 2012 Standard Edition. If you are using a different version or edition, or even different installation

media, the steps may be slightly different. Perform the equivalent steps as described in your SQL Server

user documentation.

Caution You must install SQL locally on the Cisco Unified Attendant Console Advanced server. Cisco Unified

Attendant Console Advanced does not support external SQL Servers.