Administrator's Guide

CHAPTER

5-1

Cisco Unified Attendant Console Administration and Installation Guide

OL-27293-02

Installing Cisco Unified Attendant Console

Advanced Software

This chapter describes how to install Cisco Unified Attendant Console Advanced software:

1. Disable Microsoft User Account Control, as described in Disabling UAC, page 5-2.

2. Prepare SQL, if applicable, as described in Preparing SQL, page 5-2.

3. Download the Cisco Unified Attendant Console Advanced server software, as described in

Obtaining Cisco Unified Attendant Console Advanced Software, page 5-5.

4. Install the Cisco Unified Attendant Console Advanced server software, as described in Installing

Cisco Unified Attendant Console Advanced Server, page 5-7.

5. Install the Cisco Unified Attendant Console Advanced client software, as described in Installing

Cisco Unified Attendant Console Advanced Client, page 5-11.

For how to license and configure the software, see Licensing Cisco Unified Attendant Console Advanced

Software, page 6-4.

For how to uninstall the Cisco Unified Attendant Console Advanced server and its associated

applications, see Appendix A, “Uninstalling Cisco Unified Attendant Console Advanced Server”.

For how to upgrade your Cisco Unified Attendant Console Advanced server and client, see Appendix F,

“Upgrading Cisco Unified Attendant Console Advanced”.

Note The following points:

• The instructions in this chapter refer to systems installed on Microsoft Windows Server 2008 and

2012. If you are not using these, please perform the equivalent steps for your operating system.

• IIS must be installed and activated before installing Cisco Unified Attendant Console Advanced. For

more information, see Physical Server Software Requirements, page 3-2.

• If you have a Microsoft Windows network that uses DHCP, you must allocate a static IP address to

the Cisco Unified Attendant Console Advanced server machine.

• Access to the Cisco Unified Attendant Console Advanced server is not supported at any time via

Remote Desktop (RDP), Terminal Services (TS) or any other session-based application. These

applications can cause TAPI/TSP and Wave Driver instability. Only local or VNC connection is

supported. For more information, see http://support.microsoft.com/kb/308405.