Administrator's Guide

Contents
iv
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
Data Backup 3-6
Server Redundancy 3-7
Antivirus Software 3-7
Network Requirements 3-7
Cisco Unified Attendant Console Advanced Client Requirements 3-7
PC Hardware Requirements 3-8
PC Software Requirements 3-8
Windows Updates and Service Packs 3-8
Operator Phone Requirements 3-8
CHAPTER 4 Preparing Cisco Unified Communications Manager and Cisco Unified Presence 4-1
Creating a User Group 4-1
Creating an Access Control Group 4-2
Assigning Roles to a User Group or Access Control Group 4-2
Creating and Assigning an Application User 4-3
Configuring Access to Cisco Unified Presence Server 4-4
CHAPTER 5 Installing Cisco Unified Attendant Console Advanced Software 5-1
Disabling UAC 5-2
Preparing SQL 5-2
Installing SQL Server 2008 5-3
Installing SQL Server 2012 5-4
Licensing SQL Server 2008 and 2012 5-5
Obtaining Cisco Unified Attendant Console Advanced Software 5-5
Evaluating Cisco Unified Attendant Console Advanced Software 5-6
Creating a Cisco Unified Attendant Console Advanced Downloads and Licensing Website User
Account
5-6
Downloading the Software 5-6
Installing Cisco Unified Attendant Console Advanced Server 5-7
Resilient Installation Prerequisites 5-7
Cisco Unified Attendant Console Advanced Server Installation Procedure 5-8
Disabling Remote Access Connection Manager Service 5-11
Installing Cisco Unified Attendant Console Advanced Client 5-11
Installing JAWS Scripts for Visually Impaired Operation 5-13
Setting Data Execution Prevention 5-13
CHAPTER 6 Configuring and Licensing Cisco Unified Attendant Console Advanced Server 6-1
Administrator Login 6-1