Administrator's Guide
3-7
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
Chapter 3 Hardware and Software Requirements
Cisco Unified Attendant Console Advanced Client Requirements
Server Redundancy
We strongly recommended that you configure your Cisco Unified Attendant Console Advanced server
as a redundant system with the following redundancy features:
• Multiple hot-swap power supplies
• Hot-swap Hard Drive arrays
• UPS / power conditioners
• RAID
Antivirus Software
Cisco Unified Attendant Console Advanced server supports many antivirus products. You can find
guidelines on antivirus software at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_bulletins_list.html.
The files in certain folders are constantly being accessed by the Cisco Unified Attendant Console
Advanced software. Consequently, your antivirus software will constantly try to scan them for viruses,
which will slow down the server. Therefore, your chosen antivirus product must support exclusions,
which you use to specify the following files and folders that are not to be scanned by the antivirus
software:
Note The System Administrator may have set up your Cisco Unified Attendant Console Advanced server to
use different folders for these files.
Network Requirements
For Cisco Unified Attendant Console Advanced to run across a network:
• The network must support TCP/IP.
• Cisco Unified Attendant Console Advanced Administration web application must run under an
Administrator profile (Local Administrator is acceptable).
• On Microsoft Windows networks that use DHCP, you must allocate Cisco Unified Attendant
Console Advanced server with a static IP address.
Cisco Unified Attendant Console Advanced Client Requirements
This section describes the hardware and software requirements of the PC and operator phones running
the Cisco Unified Attendant Console Advanced client.
Default Folder Contains
\\DBData System configuration databases
\\Program Files\Cisco\ Software and application trace files
\\Apache Active MQ folder