Administrator's Guide

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Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
Chapter 1 Product Overview
Integrating Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager
Cisco Unified Presence Server Integration
Cisco Unified Presence collects real-time information from multiple sources to determine a user’s
availability and their capacity and willingness to communicate.
The Cisco Unified Attendant Console Advanced client can display information extracted from the Cisco
Unified Presence Server from Cisco Unified Communications Manager. Cisco Unified Attendant
Console Advanced version 10.0.1 is compatible with Cisco Unified Presence Server (CUPS) versions
7.1(5) to 10.0(1). The integration is managed via the Cisco Unified Attendant CUP Plug-in directly to
the Cisco Unified Attendant Console Advanced Administration. Cisco Unified Attendant Console
Advanced Administration uses SIP SIMPLE to communicate with the Cisco Unified Presence server.
Changes to the CUP Plug-in service are managed in real-time: you do not have to stop and restart the
CUP Plug-in service for the changes to take effect.
You need to manually configure the Subscriber CUP server connection, which can point to a different
CUP node from the one used by Publisher.
For details of how to configure the Cisco Unified Attendant Console Advanced client to use other
presence servers, such as OCS, see Installing Cisco Unified Attendant Console Advanced Client,
page 5-11.