Administrator's Guide

Index
IN-3
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
logging servers and plug-ins, managing 6-15
M
Microsoft Active Directory 6-26
Microsoft SQL Server
Express
5-2
preparing 5-2
uninstalling A-2
Microsoft Windows Updates and Service Packs 3-8
Microsoft Windows Updates and Service Packs (on
server)
3-6
music on hold (MoH) 1-10
N
network requirements 3-7
non-resilient installation 1-3
O
operator phone requirements 3-8
operator profiles, creating and configuring 6-40
operator queues, creating and configuring 6-36
out of hours routing
configuring
6-41
setting up queue 6-39
P
parking calls 1-9
publisher server 1-2
details, changing 6-8
Q
queue
out of hours routing
6-39
overflows 6-38
queue device groups 6-21
deleting 6-22
R
recall timers 6-35
Remote Access Connection Manager Service,
disabling
5-11
replication 6-44 to 6-53
configuring 6-46
installing 6-48
monitoring 6-51
preparing 6-46
reinitializing 6-50
report 6-52
uninstalling 6-50
validating 6-51
reports B-1 to B-6
report parameters B-2
resilience
inter-server communication link, checking
1-3
server 1-2
TAPI 1-10
rules (filters) for directory importing 6-31
S
search filter (Find) 6-21
server
backing up and restoring
G-1 to G-8
migrating H-1 to H-3
replication, See replication
resilience
1-2
updating the host name H-1 to H-3
software requirements 3-1
SQL Server
2008 limitations
3-6
licensing 5-5
replication 1-2, 6-46