Administrator's Guide

G-7
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
Appendix G Backing-up and Restoring Cisco Unified Attendant Console Advanced
Restoring a Subscriber Server
Restoring the CUPS Configuration
To restore the CUPS configuration, do the following:
Step 1 Log in to Cisco Unified Attendant Console Advanced Administration and choose Engineering >
Service Management.
Step 2 Stop the Cisco Unified Attendant CUPS Plug-in server.
Step 3 On the Cisco Unified Attendant Console Advanced server, overwrite the existing C:\Program
Files\Cisco\CUPS\Cisco Presence Server Plug-in.exe.config with the copy created in the backup
process.
Step 4 In Cisco Unified Attendant Console Advanced Administration, restart the Cisco Unified Attendant
CUPS Plug-in server.
Restoring a Subscriber Server
Note This section applies only to resilient Cisco Unified Attendant Console Advanced installations where the
Subscriber server has failed.
If your Subscriber server fails and you have had to build a new one, do the following:
1. Prepare the Subscriber server hardware and software. For more information, see Chapter 3,
“Hardware and Software Requirements”.
2. Install the Cisco Unified Attendant Console Advanced software on the Subscriber server. During
installation, do the following:
a. After entering the Publisher server credentials you are prompted that another Subscriber server
has been detected and that the new Subscriber server will replace the existing one. Click Ye s .
b. When prompted for the Subscriber server credentials, enter details of the connection to the old
Subscriber server. If the old server cannot be found, you are prompted to continue. Click Yes .
Note You must install the same version of software you were using before the failure. If you install a
different version your database will have an incorrect schema and will be unable to accept
replicated data from the Publisher.
For more information, see Chapter 5, “Installing Cisco Unified Attendant Console Advanced
Software”.
3. License the software, as described in Licensing Your New Server, page G-8.
4. Configure replication between the Publisher and Subscriber. For more information, see Configuring
Server Replication, page 6-46.
As the Cisco Unified Attendant Console Advanced configuration information is stored in the
Publisher database, you do not need to restore the Subscriber database—the information is
automatically added to the Subscriber database once you have configured replication.