Administrator's Guide

G-4
Cisco Unified Attendant Console Administration and Installation Guide
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Appendix G Backing-up and Restoring Cisco Unified Attendant Console Advanced
Restoring Databases
Step 16 Click the shrink transaction log task and drag the component outputs to join it to the backup tasks as
shown in the following example:
Step 17 In the Microsoft SQL Server Management Studio main menu, choose File > Save Selected Items.
Restoring Databases
This section describes how to restore the server and databases for the following installations of Cisco
Unified Attendant Console Advanced:
• Non-resilient installations
• The Publisher server on resilient installations. If you have to rebuild and restore your Publisher
server, you will then need to reconnect it to your existing Subscriber server, as described in
Reconnecting a Subscriber Server to a Restored Publisher Server, page G-6. For instructions on how
to restore a failed Subscriber server, see Restoring a Subscriber Server, page G-7.
Preparing the Server
Before you can restore the databases, you must prepare the server hardware and software, and install
Cisco Unified Attendant Console Advanced, as described in Chapter 5, “Installing Cisco Unified
Attendant Console Advanced Software”.
New, blank configuration and call history databases are created when you install the Cisco Unified
Attendant Console Advanced software.
Note The following points:
• You must install the same version of software you were using before the failure. If you install a
different version your database will have an incorrect schema and you will experience unpredictable
problems.
• To be able to restore the database onto a new server, you must set its host name to match that of the
backed-up server; do this before installing SQL and Cisco Unified Attendant Console Advanced on
the new server. For more information on how to update the host name, see Appendix H, “Updating
the Cisco Unified Attendant Console Advanced Server Host Name”.