Administrator's Guide

F-4
Cisco Unified Attendant Console Administration and Installation Guide
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Appendix F Upgrading Cisco Unified Attendant Console Advanced
Upgrading Cisco Unified Attendant Console Advanced Server
The Wizard is prepared and you are presented with the Welcome screen.
Step 4 In the Wizard welcome screen, click Next.
Step 5 In the License Confirmation screen, click Next.
Note You will need to upload and install a new license after installing the software to prevent it from running
in 5-day evaluation mode.
Step 6 In the Registration Information screen accept or change the license holder Name and Company Name,
and then click Next.
Step 7 In the SQL Server Login Information screen, accept the SQL Server Username (default is sa) and type
the Password (If you are using the SQL Server Express that was installed with the Cisco Unified
Attendant Console Advanced software, the default password for the sa account is Z1ppyf0rever), and
then click Next. This information is required to connect to the SQL databases.
Note The SQL Server login password must be sufficiently complex to meet the Windows policy requirements
described at http://support.microsoft.com/kb/965823.
Step 8 If you have a resilient system and are upgrading the Subscriber server, do the following:
a. In the Server Resilience Trial screen, note the information about purchasing a server resilience
license, and then click Next.
b. In the Publisher SQL Server Information screen type the Publisher Server Name, SQL User
Name and Password, and then click Next.
Step 9 In the Server Information screen enter the Cisco Unified Attendant Console Advanced Server
Machine host name, and then click Next. If the server machine was previously specified by IP address,
you are prompted to enter the host name.
Step 10 Do one of the following:
If you are upgrading a non-resilient system, the server is treated as the Publisher. If SQL Server
Express is installed on the server, a message is displayed telling you that you need to upgrade your
SQL Server if you intend to have a resilient installation. You can either abort installation at this
point, to upgrade SQL Server before installing Cisco Unified Attendant Console Advanced, or you
can continue with the Cisco Unified Attendant Console Advanced installation at Step 11, and then
upgrade SQL Server later.
If you have a resilient system and are upgrading the Publisher server, you are prompted to allow the
Wizard to stop the services on the Subscriber. Click Ye s to continue. When prompted for the
credentials of the Subscriber server to stop, enter the Windows Username and Password, and then
click Next.
If you have a resilient system and are upgrading the Subscriber server, the following checks and
actions are performed:
If SQL Server Express is installed on the Publisher server, the Subscriber server installation is
blocked and you are prompted to upgrade the SQL Server installation on the Publisher server.
If the SQL Server on the Publisher server is OK, you are prompted to allow the Wizard to stop
the services on the Publisher. Click Ye s to continue. When prompted for the credentials of the
Publisher server to communicate with, enter the Windows Username and Password of your
Publisher administrator login, and then click Next.