Administrator's Guide

F-3
Cisco Unified Attendant Console Administration and Installation Guide
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Appendix F Upgrading Cisco Unified Attendant Console Advanced
Upgrading Cisco Unified Attendant Console Advanced Server
If you do not have a valid UCSS contract, you can purchase an à la carte upgrade. The following
table shows the product number you will need to order. You need to order as many upgrades as you
have licenses on your Cisco Unified Attendant Console Advanced server.
Tip Cisco strongly recommends that you have your new license activation code before performing your
upgrade.
If you are upgrading to a new minor or maintenance release, for example from version 9.0.1 to 9.1.1,
a new license file is required only if you are:
– Renaming your server
– Using new hardware
– Using a new virtual machine
To re-license your Cisco Unified Attendant Console Advanced server, contact Cisco TAC and
request a license re-host. You will need to supply either:
– Original sales order number for the software
– Original license activation code
6. Once your license activation code has been reset or you have received a new license activation code,
install the Cisco Unified Attendant Console Advanced server on top of the existing installation.
When upgrading resilient server software, you must upgrade the Publisher server and then the
Subscriber server. If you try to upgrade the Subscriber server first it will fail with a version mismatch
error. Upgrading Cisco Unified Attendant Console Advanced Server is described below.
7. License your Cisco Unified Attendant Console Advanced server, as described in Licensing Cisco
Unified Attendant Console Advanced Software, page 6-4.
8. Install the Cisco Unified Attendant Console Advanced client over the existing installation. For more
information, see Installing Cisco Unified Attendant Console Advanced Client, page 5-11.
Upgrading Cisco Unified Attendant Console Advanced Server
To upgrade a Cisco Unified Attendant Console Advanced server:
Step 1 Log in to the machine hosting the server, using a login with local administrator rights.
Step 2 Browse to the folder where the downloaded installation files are saved.
Step 3 Double-click the setup program.
Product
À La Carte Upgrade
Product Number
Delivery
Method
Cisco Unified Attendant Console Advanced Department
Edition
L-CUACD9X-U-AC= Electronic
CUACD9X-U-AC= Paper
Cisco Unified Attendant Console Advanced Business Edition L-CUACB9X-U-AC= Electronic
CUACB9X-U-AC= Paper
Cisco Unified Attendant Console Advanced Enterprise
Edition
L-CUACE9X-U-AC= Electronic
CUACE9X-U-AC= Paper