Administrator's Guide

F-1

Cisco Unified Attendant Console Administration and Installation Guide

OL-27293-02

APPENDIX

Upgrading Cisco Unified Attendant Console

Advanced

This section describes how to upgrade your Cisco Unified Attendant Console Advanced server and

client.

Note You cannot upgrade to version 10.0.1 from any version of Cisco Unified Attendant Console Advanced

Department Edition.

Use the following table to determine whether your current Cisco Unified Attendant Console Advanced

version and Edition can be upgraded to version 10.0.1,

Note The following points:

• Cisco Unified Attendant Console Advanced runs under Microsoft Windows Server 2008 and 2012.

–

For how to upgrade to Windows Server 2008 visit

http://technet.microsoft.com/en-us/library/cc755199(v=ws.10).aspx

–

For how to upgrade to Windows Server 2012 visit

http://social.technet.microsoft.com/Forums/windowsserver/en-US/0905b322-8a4d-4dff-aed7-f

a7b642e9f91/upgrading-to-windows-server-2012-and-sql-server-2012

• Cisco Unified Attendant Console Advanced runs under Microsoft SQL Server 2008 and 2012.

–

For how to upgrade to SQL Server 2008, visit

http://msdn.microsoft.com/en-us/library/bb677622(v=sql.100).aspx.

–

For how to upgrade to SQL Server 2012 visit

http://social.technet.microsoft.com/Forums/windowsserver/en-US/0905b322-8a4d-4dff-aed7-f

a7b642e9f91/upgrading-to-windows-server-2012-and-sql-server-2012

Your Cisco Unified

Attendant Console

Advanced version Edition Can be directly upgraded to version 10.0.1

Pre-8.6.2 All Editions No

8.6.2 All Editions Yes

9.0.1 All Editions Yes

9.1.1 All Editions Yes