Administrator's Guide

D-2
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
Appendix D Installing and Configuring the Cisco TSP for Cisco Unified Communications Manager 7.x
Configuring the TSP
Step 3 In the Search Results, click Download on the Cisco Telephony Service Provider line.
Step 4 Save CiscoTSP.exe on your desktop.
Step 5 Double-click the CiscoTSP.exe icon on your desktop and follow the instructions.
Step 6 During installation, you are asked if you want to install multiple instances of TSP; click No.
Step 7 After a successful installation, restart your system for the changes to take effect.
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Configuring the TSP
To configure TSP, do the following:
Step 1 Click the Start button, and then in the Start menu, choose Settings > Control Panel > Phone and
Modem Options.
Step 2 Select the Advanced tab.
Step 3 Select CiscoTSP001.tsp.
Step 4 Click Configure, and then select the User tab.
Step 5 In User Name, type the User ID of the Cisco Unified Communications Manager Application User
created in Appendix C, “Creating an Attendant Application User for Cisco Unified Communications
Manager 7.x”.
Step 6 Type the Password, and then again in Verify Password.
Step 7 Select the CTI Manager tab.
Step 8 Under Primary CTI Manager Location, select and then type either the IP Address or Host Name of
the CTI Manager to connect to. If a second CTI Manager is available, you can optionally specify a
Backup CTI Manager Location.
Note The CTI Manager service runs on each CUCM node in a cluster. Your primary CTI Manager should be
on the Cisco Unified Communications Manager publisher, and your Backup CTI Manager on the
subscriber.
Step 9 Select the Wave tab.
Step 10 Type the Desired number of possible Automated Voice lines. Specify sufficient to allow all your CTI
Ports to be monitored by this TSP. You may want to specify a larger number to cater for future expansion.
If you wish to change the number at a future date, you will have to uninstall and reinstall the Cisco TAPI
Wave driver.
Step 11 Click OK.
Step 12 Select the Advanced tab.
Step 13 In Provider Open Completed Timeout (secs), type 300.
Step 14 Click OK.
Step 15 Reboot the machine.
You now need to install the Cisco TAPI Wave driver.