Administrator's Guide

D-1
Cisco Unified Attendant Console Administration and Installation Guide
OL-27293-02
APPENDIX
D
Installing and Configuring the Cisco TSP for
Cisco Unified Communications Manager 7.x
The Cisco TAPI (or Telephony) Service Provider (TSP) enables the Cisco Unified Attendant Console
Advanced Server to communicate with the Cisco Unified Communications Manager CTI Manager
service, which provides call control.
Cisco Unified Attendant Console Advanced installation also automatically installs the Cisco TSP
appropriate to your Cisco Unified Communications Manager— unless you are using Cisco Unified
Communications Manager Release 7.x, in which case you must manually install the Cisco TSP for that
release.
This appendix describes the following steps:
1. Downloading and Installing the TSP.
2. Configuring the TSP, page D-2.
3. Installing the Cisco TAPI Wave Driver, page D-3.
If you need to uninstall the Cisco TSP, follow the instructions in the file C:\Program
Files\Cisco\CiscoTSP.txt, which is created when the TSP is installed. This file also includes instructions
for installing the Cisco TAPI Wave driver.
Downloading and Installing the TSP
To download and install the Cisco TSP, do the following:
Step 1 On the server machine, use your internet browser to access Cisco Unified Communications Manager
Administration, and then choose Application > Plug ins.
Step 2 Find the Cisco Telephony Service Provider using the search field (Figure D-1).
Figure D-1 Find and List Plugins Search Options