Administrator's Guide

A-1

Cisco Unified Attendant Console Administration and Installation Guide

OL-27293-02

APPENDIX

Uninstalling Cisco Unified Attendant Console

Advanced Server

This section describes how to uninstall the Cisco Unified Attendant Console Advanced server and its

associated applications.

Note The following points:

• Database replication is uninstalled automatically during Cisco Unified Attendant Console Advanced

server installation, upgrade or uninstallation. If the replication uninstall does not succeed at the first

attempt, you are prompted to retry it or abort it.

• When installing, upgrading or uninstalling resilient server software, both the Publisher and

Subscriber server machines must be running. If either machine is turned off or inaccessible, the

install, upgrade or uninstall may fail.

• If the Publisher server software gets uninstalled, the Subscriber server's software link with the

Publisher server gets broken. When you reinstall the Publisher server software you must then

reinstall the Subscriber server software to restore the link.

When you uninstall a resilient system, it doesn’t matter whether you start with the Publisher or the

Subscriber.

To uninstall Cisco Unified Attendant Console Advanced server (the exact steps depend on the operating

system of the host system):

Step 1 Choose Start > Control Panel, and then double-click Add/Remove Programs.

Step 2 From the list, select Cisco Unified Attendant Server, and then click Remove.

The Wizard prepares to (un)install the server application.

Step 3 When you are prompted to confirm that you want to remove Cisco Unified Attendant Console Advanced

server from your machine, click Yes.

Step 4 If you have a resilient installation and both servers are running, you are prompted that the services on

the other server (Subscriber or Publisher, as appropriate) need to be stopped. In the message click Ye s

to stop the services. In the Server screen, enter the Username and Password of the administrative

account on the other server.

The server application is uninstalled.