Leaflet

Questions by category
The questions in this knowledge base are listed by category below. The article numbers are used
as a reference only.
Many of these articles apply to multiple product series.
In the eletronic version of this document the entries in the list below are all hyperlinks. Just click
the question to go to the relevant article in Chapter 3, Questions and answers.
307: What is the maximum length of the HDMI cable connecting a codec to a monitor?
308: What is the maximum length of the cable between a codec and a camera when using HD-
SDI?
609: My computer is connected to the DVI-I input of the EX90, but the desktop is not displayed
on the screen. Why?
610: What resolutions does the EX90 support on the DVI-I PC-screen input?MX video systems?
673: Are there any requirements or limitations on the length of the Ethernet cable when
connecting the Touch 8 or Touch 10 to a codec?
303: My C Series Codec does not seem to boot up (no video is displayed on the monitor), why?
332: I installed a second PrecisionHD 1080p Camera on my C Series codec, but I am unable to
control it. Why?
333: I installed a video camera to the video input number 2 on my C90 using component video,
now I am not able to get any video when I activate this source. Why?
703: Can the PrecisionHD 1080P 12x camera and PrecisionHD 1080 4xS2 camera work with the
SX80 codecs?
705: Can the SpeakerTrack 60 camera be mounted upside down?
707: Can I use both the HDMI and 3G-SDI output at the same time from the Precision 60
Camera?
300: The monitor does not go to standby mode when it is connected to a codec.
302: How do I change the output for my On Screen Display (OSD) from HDMI1 to another output
when the system is used with the TRCV remote control?
303: My C Series Codec does not seem to boot up (no video is displayed on the monitor), why?
311: How do I enable HTTPS on my video system?
313: I changed the video output on my codec to a new resolution not supported by the monitor,
how do I revert this?
315: How do I place a call from the GUI on the video system without changing the default dial
protocol?
319: My monitor displays the image from my codec outside of the monitor frame, why?
321: I lost some of my settings after I powered down my codec. Why?
325: There is no audio coming out from my codec when it is connected to my monitor with a
HDMI cable, why?
329: Why can I only place point-to-point calls on my codec?
330: How do I install the MultiSite option key?
332: I installed a second PrecisionHD 1080p Camera on my C Series codec, but I am unable to
control it. Why?
Audio
Cables
Camera
Configuration
325: There is no audio coming out from my codec when it is connected to my monitor with a
HDMI cable, why?
326: The audio on the dual stream is out of sync with the dual stream video, why?
624: Can I use the Cisco TelePresence Performance Mic 20 external microphone on the EX and
MX video systems?
692: Why can I hear my own voice in the speakers when I am using a Cisco TelePresence video
system?
696: What kind of external speakers can I use with the C20 and SX20 codecs?
Cisco TelePresence TC Endpoints
D14865.03 TC Endpoints Knowledge Base Articles | APRIL 2015 Copyright © 2011–2013 Cisco Systems, Inc. All rights reserved.
6
Knowledge Base Articles
Contents
Introduction
Questions
Contact
Questions and answers
Appendices
Questions and answers